FAQ

What is CoProsper?
How do we connect merchants and affiliates?
Can I participate if my site is outside North America?
What if a visitor isn’t accepting cookies?
How does CoProsper get paid?
What are the requirements for becoming an affiliate?
How much does it cost affiliates to join CoProsper?
How many merchant campaigns can I promote?
How do I get paid and how can I be sure the payment is accurate?
What resources are available to affiliates?
How do I get the code to link to merchant sites?
Do you support a referral program (tiers)?
What are the requirements for becoming a merchant or agency?
Can I choose which affiliates I partner with?
Can I offer different payment structures (commissions)?
What are your fees?
Can I offer promotions or partnerships with only select affiliates?
Will I have a dedicated person working on my account?
How do I get information on how my affiliate program is performing?
What resources are available to merchants or agencies?
How do I update creative material (banners, text links, pop ups)?
Can I allow multiple people to access my program?
What does CoProsper do to protect against fraud?
What systems does your software support?
How do you ensure that my customer database isn’t compromised?

What is CoProsper?
CoProsper is an Affiliate Network. We provide software, support and management services to help advertisers run affiliate marketing programs. In addition, we maintain an extensive affiliate network across all categories. For more information about affiliate marketing, please see ‘What is an affiliate program?’.

How do we connect merchants and affiliates?
Once a merchant or affiliate joins CoProsper, they become a member of the CoProsper Affiliate Network. They have access to statistics and performance metrics that help them decide which websites best compliment their own. We believe that you know your members and visitors best; who better to decide what products, services and sites will interest them. In addition, CoProsper plays an active role in fostering mutually advantageous partnerships between merchants and affiliates. New merchants are introduced in our regular affiliate newsletter, and like-minded sites may be contacted individually with opportunities especially relevant to their users. One-on-one, CoProsper can help merchants with affiliate recruiting, on a start-up, ongoing or ad-hoc basis.

Can I participate if my site is outside North America?
Definitely. Some countries may have restrictions on Internet products and services. As a merchant or affiliate, you need to be informed about your home country’s legislation. If you have any questions, please contact our team and we will be happy to help.

What if a visitor isn’t accepting cookies?
The majority of web users have cookies enabled. If by chance a visitor has chosen to block cookies, any sales they generate after visiting your site may be recorded, but sales made in future sessions will not be able to be tracked.

How does CoProsper get paid?
CoProsper charges merchants a performance fee, which is based on affiliates’ earnings.

What are the requirements for becoming an affiliate?
By joining the CoProsper affiliate network, a publisher agrees to avoid spamming and adhere to generally accepted standards of good business and Internet practices. Most countries have adopted directives and guidelines regarding spam. All publishers should familiarize themselves with local spam laws. In addition, please review our Terms & Conditions.

How much does it cost affiliates to join CoProsper?
Absolutely nothing. There are no costs associated with joining CoProsper as an affiliate. Click here to join now!

How many merchant campaigns can I promote?
You may promote as many merchant campaigns as you like, provided the merchant accepts your site.

How do I get paid and how can I be sure the payment is accurate?
CoProsper functions as an unaffiliated third-party. Merchants upload or post their sales and revenue data to our system; our software tracks and calculates your commissions and earnings. We then issue your payment.

What resources are available to affiliates?
CoProsper distributes a regular newsletter with the latest merchant additions and promotions, as well as tips and guidance for increasing traffic and performance. You will also find a resource center online (after logging into your account) that can address many of your concerns or troubleshoot common problems. Our Customer Support Team is available 24/7.

How do I get the code to link to merchant sites?
Once you have signed up with CoProsper, you can log into the system and access our library of merchant creatives, links and automatically generated code. Usually it is a simple cut and paste procedure. If you need assistance, please don’t hesitate to contact us.

Do you support a referral program (tiers)?
You can earn commissions on the earnings of affiliates whom you refer to CoProsper.

What are the requirements for becoming a merchant or agency?
We evaluate a variety of factors including company size, e-commerce practices, number of years in operation and marketing budget. Details vary depending on industry; we are looking for serious businesses and brands that maintain responsible business practices.

Can I choose which affiliates I partner with?
We encourage you to play an active role in your program’s affiliate recruitment. Our affiliate management software allows you to manually review and approve affiliates after viewing their websites, statistics and site offerings.

Can I offer different payment structures (commissions)?
Yes. CoProsper’s software supports tiered or flat percentage rates (calculated from revenue or sales), individualized percentages, flat/CPA fees and referral commissions. We can also help you determine the right commission model for your industry and business, or create special rewards and incentives for outstanding affiliates.

What are your fees?
We don’t charge you any monthly or annual fees! As a merchant/agency you are required to meet the set-up fee when joining the network. This amount is entirely used to make affiliate commission payments. All you pay CoProsper is a performance fee based on affiliate earnings. To find out more about our fees, click here.

Can I offer promotions or partnerships with only select affiliates?
Absolutely. Our system allows you to offer commissions to select affiliates or groups of affiliates. You can control the amount, time period and type of commission offered.

Will I have a dedicated person working on my account?
An account manager will be assigned to you. In some instances, a dedicated account manager is required; for others, our clients find that they prefer weekly, monthly or ad hoc services. In all cases, your satisfaction is our priority and we are committed to giving your company and program the resources it needs to succeed.

How do I get information on how my affiliate program is performing?
Once you partner with CoProsper, you have access to our web-based affiliate management software. You can track results and create reports, analyzing data by creative, campaign, affiliate or time period.

What resources are available to merchants or agencies?
We encourage you to take advantage of our online services and reporting features, which will give you an indication of what areas to focus on in your affiliate program. Our self-help resource area can address many of your concerns and troubleshoot common problems. Most importantly, our technology support department offers 24-hour turnaround service and will be able to help you with any additional questions that you may have about the program.

How do I update creative material (banners, text links, pop ups)?
If you choose to create your own campaigns, a simple step-by-step process will guide you through the campaign set up and creative upload process, ensuring that you have the appropriate corresponding tracking code attached.

Can I allow multiple people to access my program?
You can create an unlimited number of users and designate access levels for each.

What does CoProsper do to protect against fraud?
CoProsper adheres to responsible business practices. If kept unchecked, website fraud and careless marketing such as spam or misleading advertising will harm affiliate programs and the web marketing community as a whole. For our part, we monitor websites for bogus, obscene or hate-inciting content and review statistics for any unusual results or practices. We expect our merchants and affiliates to do the same and ask that you report any questionable practices by contacting us.

What systems does your software support?
Since our affiliate management software does not directly interface with your back end or server, it is compatible with all common payment systems and shopping carts.

How do you ensure that my customer database isn’t compromised?
Merchants provide only required information to CoProsper – individuals are identified on an anonymous basis and personal information is discarded – ensuring that your customer database is not compromised in any way.